This policy explains how subscription cancellations and refunds work for V Path Call Assistant, operated by V PATHing Enterprise LLC. All charges are in U.S. dollars (USD) and are processed securely by Stripe.
Cancelling a Subscription
You can cancel your subscription at any time by contacting support or, where the app offers subscriptions, in Settings → Subscription.
Cancellation stops future renewals; your plan remains active until the end of the current billing term.
Apart from the 30-day money-back guarantee below, we do not provide refunds for partial billing periods or for time already elapsed on a plan.
New Subscribers
Every new subscription (monthly, six-month, or annual) comes with a 30-day money-back guarantee. If you ask within 30 days of your first charge, we will refund that charge in full and cancel the subscription.
Billing Errors
If you were charged in error — for example, a duplicate charge or a charge after cancellation — contact us and we will refund the incorrect amount in full.
How Refunds Are Processed
Approved refunds are issued to your original payment method through Stripe, typically within 5–10 business days. The time to appear on your statement depends on your bank or card issuer. We do not charge a fee to process a refund. Purchases made through the Apple App Store or Google Play, if applicable, are refunded under those stores’ policies.
Deleting Your Account
Delete your account at any time in the app: Settings → Delete account. You can also email us to ask.
With a paid subscription, you can delete it at the end of your paid period: you keep the service until then, the subscription does not renew, and nothing is refunded. Until that date you can keep your account in Settings.
Or delete it now: the service ends and the subscription is cancelled immediately. If your first subscription payment was made in the last 30 days, it is refunded in full automatically, as under the 30-day money-back guarantee above. Renewal payments are not refunded.
Either way you are not charged again, and your phone numbers are released when the account is deleted.
Your Rights
Your statutory rights under applicable consumer-protection laws are not affected by this policy. To request a refund or cancel, email [email protected].